Privacy Policy

Introduction

Blanc's Insurance ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website (blancsins.com), request a quote, sign in, or communicate with our agents by phone, text, or email.

Information We Collect

We may collect the following information when you interact with us:

• Contact details: name, phone number, email address
• Insurance-related information you provide in quote or service requests (e.g., policy type, description of needs)
• Account information when you sign in (phone number and/or email associated with your account)
• Communications content from messages you exchange with our agents

How We Use Your Information

We use your information to:

• Respond to quote requests and connect you with a licensed agent
• Provide policy service, answer questions, and manage your account
• Send transactional messages (e.g., verification codes, appointment reminders)
• With your explicit consent, send marketing or informational text messages about our insurance services

SMS / Text Messaging & Mobile Information

Mobile phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

If you opt in to receive text messages from Blanc's Insurance, we use your phone number solely to send the messages you consented to (informational and/or marketing about our insurance products and services). Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP. Consent is not a condition of purchasing any goods or services.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our business (e.g., hosting, messaging platforms such as Twilio, authentication providers) under agreements that require them to protect your data and use it only for the services they provide to us. We may also disclose information when required by law or to protect our rights and the safety of our clients.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Quote requests and related records are retained according to insurance industry and regulatory requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. To exercise these rights, or to withdraw SMS consent, contact us using the details below or reply STOP to any text message.

Security

We implement reasonable technical and organizational measures to protect your personal information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

Contact Us

For privacy questions or requests, contact Blanc's Insurance at Agency@blancsins.com or call (239) 300-3830.